TERMS OF USE

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the mended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.mymotifs.com website.
The domain name www.15buttons.in (hereinafter referred to as "Website") is exclusively licensed to TELA VENTURE, a sole proprietorship firm having its principal place of business at H-103, Phase-1, Shri Munisuvrat Compound, Near Holy Mary School, Bhiwandi, Thane-421302. (hereinafter referred to as "15 Buttons").


USER AGREEMENT

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, you shall be contracting with 15 Buttons and these terms and conditions including the policies constitute your binding obligations, with 15 Buttons.
For the purpose of these Terms of Use, wherever the context so requires "you" or "user" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing the relevant data while registering on the Website as a registered user using the computer systems. 15 Buttons allows the user to surf the Website or making purchases without registering on the Website. The term "we", "us" , "our" shall mean 15 Buttons.
When you use any of the services provided by us through the Website, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.
We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by all policies of 15 BUTTONS (including but not limited to our Privacy Policy) as amended from time to time.


ELIGIBILITY

Only persons who are eligible to enter into contract according to the provisions of the Indian Contract Act, 1872 are entitled to use the Website. We reserve the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are a person not competent to contract under the provisions of the Indian Contract Act, 1872.

The users of the Website, while accessing the Website, must follow/abide by all applicable laws. Motifs is not responsible for the possible consequences caused by your behaviour during use of the Website. 15 Buttons may, in its sole discretion, refuse the service to anyone at any time. The service is not available to temporarily or indefinitely suspended members of the Website. By accessing the Website, you warrant and represent to 15 Buttons that you are legally entitled to do so and to make use of information made available via the Website.



ACCOUNT REGISTRATION

You may register on the Website prior to the completion of any transaction on the Website. To register onto the Website you will have to provide personal information (as mentioned in the Privacy Policy), including but not limited name, e-mail, contact number, contact address and customer verification question (example: your mother's maiden name), which will be used for verification purposes.
Registration is only a one time process and if you have previously registered, you shall login into your account. It is compulsory for the website to get your body or shirt measurements in order to give you a proper tailor made shirt.
15 Buttons may refuse registration and deny a User ID and Password to any user for whatever reason. 15 Buttons may suspend or terminate a registered user at any time without any prior notification or without giving any reason thereof. Registered user are not a part or affiliate of 15 Buttons in any way.


PRICING AND ORDERS

The sole rights of deciding the pricing of any particular product on the website remain to 15 Buttons (Tela Venture) only. The website has the right to change the price of a particular product from time to time without anyone’s consent.
While 15 Buttons strives to provide accurate product and pricing information, pricing or typographical errors may occur. Further, infrequently, data (including pricing) may be inaccurately displayed on the Website due to system errors. In that case 15 Buttons cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, 15 Buttons shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.
In the event that an item is mispriced, 15 Buttons may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Orders placed on the website shall receive an order confirmation on the users valid email address within few hours of placing the order. In case you do not receive an order confirmation email or order confirmed on your login page, you may reach us at support@15buttons.in
Order cancellation if any may take place within 24 hours only, provided the shirt has not been taken into making yet. 15 Buttons reserves the right to not accept cancellation within 24 hours also if the shirt has been taken into making. There is no refund on paid amount being a tailormade shirt customized for you, however you may opt for alteration, exchange or credit note.
In case any cancellations are accepted by the website, full money shall be refunded into the users account within 8 to 10 working days.
In case of COD (Cash on Delivery) payment option selected by the user, the package shall be handed over only after the payment is received. If you have any complaints regarding the product, please pay, accept the goods and then contact our support team. If the user orders a shirt and for any reason fails to make payment on delivery, 15 Buttons has the right to take legal action for the same and also black list the user from the website.


RETURN POLICY

15 Buttons has the sole decision on the return policy. Being into affordable tailor-made shirts customized for the user, a full refund is not possible. A full refund can happen only in case of any cancellation in order confirmed by the Website on mail.
The user has the following options as per our Return policy-
Alteration- In case you are not satisfied with the fit, you may send in your feedback and request alteration. First alteration is free of charge. In order to request for alteration you need to do the same within 15 days on receiving your package only. Further to that 15 Buttons has the right to deny or ask for alteration charges as applicable.
Exchange- In case you are not satisfied with the fit or the fabric quality/colour or both, you may request for an exchange within 15 days on receiving of your package. In this process you need to return your shirt to us and choose another fabric. Please note that the fabric needs to be of same or lesser value. In case you select a more premium fabric, you are liable to pay the difference amount first, before we proceed to make a new shirt for you.
Credit Note- In case you want to return the shirt and don’t want alteration or another shirt at the moment, you may opt for a credit note which will be valid for 12 months from the date of issue.
Refund- Refund of money will take place only if there is any cancellation from user or website’s end. The user may cancel the order within 24 hours only, provided the shirt has not been taken in making by 15 Buttons. The website has the right to cancel the order by intimating the user without giving any reason.


SHIPPING AND DELIVERY

Once a product is shipped from 15 Buttons warehouse to the shipping carrier, 15 Buttons is not liable for any loss or damage of goods. The liability in that case is transferred to the user.However the user may consent the shipping carrier in case of any dispute that may arise.
The delivery time for the product is around 14 working days. Since we are making the shirt as per your specific size and customization, we need the time for procurement, cutting, stitching, customization, packaging, quality check, shipping and delivery.
The delivery time may vary in case any unavoidable circumstance arises. If you find the parcel tampered or open on delivery, you have the right to not accept the parcel and contact us with images. We will do the needful.


MEASUREMENTS

Measurements are an integral part in giving you a tailor-made experience. The order is completed only once you feed in your shirt or body measurements. This is a one time process by creating an account with us. You may refer to your previous measurements given for orders ahead. Any change in measurements will be considered for new orders only and not on any ongoing / in-production orders. In case of your body measurements provided by you, a breath-in space margin is added. The fit of our shirts is ‘Tailored Fit’. We do not have multiple fit options such as slim and regular.



DISCLAIMER OF LIABILITY

The features and services on the Website are provided on an "as is"and "as available" basis, and the Website hereby expressly disclaims any and all warranties, express or implied, including but not limited to, any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose.
All such warranties, representations, conditions, undertakings and terms are hereby excluded. 15 Buttons makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, and stability, completeness of any information provided on or through the web site.
15 Buttons does not represent or warranty that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Website site does not violate any third party rights; and 15 Buttons makes no representations or warranties of any kind concerning any product or service offered or displayed on the Website. Any material downloaded or otherwise obtained through the Website is done at your sole discretion and risk and you are solely responsible for any damage to your computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by you from Website or through or from the web site shall create any warranty not expressly stated herein.
Under no circumstances shall Website be held liable for an delay or failure or disruption of the content or services delivered through the web site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties. User(s) hereby agree to indemnify and save Website, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from your use of the web site (including but not limited to the display of your information on the Website) or from your breach of any of the terms and conditions of this Agreement. User(s) hereby further agree to indemnify and save Website, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from your breach of any representations and warranties made by you to Website. You hereby further agree to indemnify and save Website, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by third party rights claimants or other third parties relating to products offered or displayed on the Website. You hereby further agree that Website is not responsible and shall have no liability to it, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with you.
Website reserves the right, at its own expense, to assume the exclusive defence and control of anymatter otherwise subject to indemnification by you, in which event you shall cooperate with web site in asserting any available defences.
Website shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:
The use or the inability to use the Website.
Any defect in goods, samples, data, information or services purchased or obtained from auser(s) or a third-party service provider through the Website;
Violation of third party rights or claims or demands that manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Website may violate or may be asserted to violate third party rights; or claims by any party that they are entitled to defence or indemnification in relation to assertions of rights, demands or claimsby third party rights claimants;
Unauthorized access by third parties to your data or private information; or
Your statements or conduct of the Website.
15 Buttons is under no liability whatsoever in respect of any loss or damage arising directly or indirectly arising out of or in relation to the decline of authorization for any transaction by your bank.


COMPARISON PURCHASING

We do not entertain comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder In order to discourage comparison pricing, we have a detailed return policy which can be accessed on our website.


INFORMATION ON OUR WEBSITE

We make every attempt to ensure the online catalogue is accurate and complete.
We make every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend upon various factors, including on your monitor, we cannot guarantee that the display of any colour will be accurate. Further, some items may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Sometimes, in order to give you the opportunity to view our products in great detail, the items may be represented larger than the actual size in order to clearly show details or smaller than the actual size in order to show the entire item. You may fabric colour or texture different from the picture due to various reasons, some being stated above. 15 Buttons shall not be liable for any legal action on this account. Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item.


ADVERTISEMENTS AND PROMOTIONS

15 Buttons may run advertisements and promotions from third parties on our Website. Your business dealings or correspondence with, or participation in promotions of, advertisers other than 15buttons, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. 15 Buttons is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non- 15 Buttons advertisers on our Website.


PROMO-CODE AND GIFT-E-VOUCHERS

15 Buttons may introduce attractive promocodes to its users from time to time. Two promocodes cannot be merged together. Promocodes are not valid on items that are on sale. Please note that promocodes are not valid on using gift e-voucher or credit note.
Gift e-vouchers start from INR 500/- and can bee redeemed by the person gifted to within 12 months from the date of purchase of the gift e-voucher.


INTELLECTUAL PROPERTY RIGHTS

All material accessible on the Website is protected by copyright. You may view Website pages on screen and may print or download extracts of them for your own personal use. No part of the Website may be reproduced, transmitted to, or stored on any other website or in any other medium without our express written consent.


TRADEMARK

The trademarks, names, logos and service marks (collectively "Trademarks") displayed on this website are trademarks of the website owner. Nothing in this website is intended to grant or be construed to granting any license or other rights to, in respect of or under any trademark, trade secrets, or other intellectual property of 15 Buttons.


EXTERNAL LINKS

External links may be provided for your convenience, but they are beyond the control of 15 Buttons and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is solely at your own risk.


MISCELLANEOUS

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the Website shall prevail in respect of your use of the relevant section or module of the Website.
15 Buttons reserves the right, at its sole discretion, to suspend or cancel the service at any time without assigning any reason whatsoever.
Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
Website's failure to enforce any right or failure to act with respect to any breach by you under these terms and conditions will not waive that right nor waives 15 Buttons right to act with respect with subsequent or similar breaches.
Website shall have the right to assign its obligations and duties in this Agreement and in any agreement relating to any/all of its services to any person or entity.
When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.


GOVERNING LAW AND DISPUTE RESOLUTION

Use of this website shall in all respects be governed by the laws of India. The courts in Mumbai shallhave exclusive jurisdiction in cases of any disputes or differences arising under this agreement.